Privacy Policy

Last Updated: 2025-10-24

This Privacy Policy (“Policy”) explains how Jason Criddle & Associates and its subsidiaries and brands—including but not limited to DOMINAIT.AI, SmartrHoldings, SmartrCommerce, SmartrMarketing, SmartrLiving, SmartrWomen, SmartrVeterans, BuildAnyBrand, TVBuilderPro, TVStartupNow, DownloadCarbon (the “Carbon App”), RezultDriven, BHManagementLawsuit.com, WellnessByJason, and any future additions to our ecosystem (“Company,” “we,” “us,” “our”)—collect, use, disclose, and protect your personal information (“your”).

By accessing or using our websites, applications, or services (collectively, the “Services”), you agree to this Policy. If you do not agree, discontinue use immediately.

1. Information We Collect

We collect information to provide and improve our Services, ensure compliance, and deliver value to users. The types of data we may collect include:

Account Information: Name, contact details, organization, and login credentials.
Transaction & Payment Data: Payment details processed securely by SmartrCommerce or SmartrHoldings. We do not store full payment card data.
Usage Data: IP address, device type, browser, operating system, activity logs, access times, and referring URLs.
Communications: Emails, messages, and other interactions with our support or sales teams.
User Content: Files, text, data, or media uploaded to any platform we own or operate.
Cookies & Tracking Data: Details about how you interact with our sites and apps (see Section 6).

2. How We Use Information

We use collected information to:

Provide, operate, and maintain our Services.
Process payments and manage accounts.
Improve features, security, and usability.
Detect, prevent, or investigate fraud, abuse, or violations.
Send updates, announcements, and marketing (you may opt out at any time).
Comply with laws, regulations, or legal obligations.
Support internal analytics, AI research, and product development.

3. Legal Basis for Processing (GDPR Compliance)

Where applicable, we process your personal information based on the following legal grounds:

Contractual necessity (e.g., providing requested services or processing payments).
Your consent (e.g., marketing communications or optional data collection).
Legal obligations (e.g., tax or compliance requirements).
Legitimate interests (e.g., improving Services, preventing fraud, ensuring security).

4. How We Share Information

We do not sell your personal data. We share information only when necessary:

With trusted service providers (e.g., SmartrCommerce, SmartrHoldings, hosting, analytics, or support partners).
With affiliates within the Jason Criddle & Associates ecosystem to facilitate operations.
For legal compliance or to respond to lawful requests.
To protect our rights, users, and the public.
During business transfers (merger, acquisition, restructuring).
With your explicit consent when required.

5. Data Storage, Security, and Retention

We use encryption, secure servers, and restricted access to protect your information. However, no system is completely secure. You use our Services at your own risk.

Your data is retained only as long as needed for legitimate business or legal purposes. When no longer necessary, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to operate and improve our Services. Cookies help us recognize users, track engagement, and deliver personalized experiences.

You may block or delete cookies via your browser settings, but doing so may impact functionality.
We use analytics cookies to understand usage and advertising cookies to deliver relevant offers. Consent is requested where required by law.

7. International Data Transfers

Your information may be transferred to servers in the United States or other jurisdictions. By using our Services, you consent to such transfers. We ensure that adequate safeguards are in place to protect your data under applicable law.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete personal data.
Withdraw consent or restrict processing.
Request a copy of your data in a portable format.
Object to specific processing activities.

To exercise any of these rights, email info@thesmartrapp.com. We will respond within 30 days.

9. Children’s Privacy

Our Services are not intended for children under 13, or the minimum legal age in your region. We do not knowingly collect data from children. If you believe a minor has submitted data, contact us immediately for deletion.

10. AI Data Usage and Model Training

We may use aggregated and anonymized usage data to improve AI systems within DOMINAIT.AI and affiliated platforms. Personal identifiers are removed before such data is analyzed. We do not use identifiable user data to train models without explicit consent.

11. Third-Party Links and Integrations

Our Services may include links or integrations with third-party tools (e.g., payment gateways, analytics, social platforms). We are not responsible for the privacy or security of third-party systems. Review their policies before sharing data with them.

12. Account Deletion

You may delete your account and related data using one of the following options:

In-App: Navigate to Settings → Account → Delete Account.
Email Request: Send an email to info@thesmartrapp.com with “Account Deletion Request” in the subject line. Include your account details.

Requests are processed within 30 days unless restricted by law (e.g., pending payments or investigations).

13. Amendments to this Policy

We may update this Privacy Policy periodically. Material updates will be announced via email or within the app. Continued use after updates constitutes acceptance of the revised Policy.

14. Contact Information

For questions, privacy requests, or concerns, contact us at: